@inproceedings{db8dd0fbab314f90b4c681159873fc87,
title = "Using WhatsApp to enhance students{\textquoteright} learning: a cohort analysis at a UK university",
abstract = "Postgraduate students potentially experience a range of challenges (both academic and non-academic) whilst studying in the UK. This study seeks investigate the effectiveness of social media app Whatsapp in helping enhance the postgraduate student experience, focusing on four key areas: social benefits, psychological benefits, academic benefits, pedagogic effectiveness. Through a qualitative approach, feedback was gathered regarding the lived experiences of twelve management postgraduate students at a UK university during the course of 2018. The feedback of the students in the study indicated that whilst Whatsapp does provide several positive benefits and opportunities for postgraduate management students e.g. a more interactive and accessible learning context as well quality and speed of feedback; the use of Whatsapp as a learning tool does raise some important questions regarding issues of in-class tension, communication barriers (both staff and student) and privacy.",
keywords = "higher education, student engagement, WhatsApp",
author = "Xiuli Guo and Matthew France and Paul Cowley",
year = "2020",
month = mar,
day = "4",
doi = "10.21125/inted.2020.2263",
language = "English",
series = "Proceedings",
pages = "8304--8313",
booktitle = "Proceedings of the 14th International Technology, Education and Development Conference",
note = "14th International Technology, Education and Development Conference, INTED2020 ; Conference date: 02-03-2020 Through 04-03-2020",
}