Trust at the heart of the issue: towards the building of trust organisations

Kingsley Obi Omeihe, Veronika Gustafsson, Isaac O. Amoako, Mohammad Saud Khan

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

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This paper examines the role of trust in the shaping of rules and relationships within and between organisations. Firstly, we examine strands of literature on how trust constitutes an organising principle for intra- and inter-organisational trust levels to exist. Then we examine the downside of organisational trust when violated and not achieved. We then propose a model which examines the interplay between the developments of trust within and between organisations. Finally, we surmise by promoting explicitly the broader societal impact and relevance of organisational trust.
Original languageEnglish
Title of host publicationBritish Academy of Management 2017 Conference Proceedings
Place of PublicationCoventry
PublisherBritish Academy of Management
Number of pages7
Publication statusPublished - 2017
EventBritish Academy of Management Conference 2017: Re-connecting management research with the disciplines: Shaping the research agenda for the social sciences - University of Warwick, Coventry, United Kingdom
Duration: 5 Sept 20177 Sept 2017 (Conference website)


ConferenceBritish Academy of Management Conference 2017
Abbreviated titleBAM2017
Country/TerritoryUnited Kingdom
Internet address


  • trust
  • trust building
  • inter-organizational relationships
  • intra-organizational trust


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