The Scottish Government’s system of organisational performance management: a case study of a concrete experience

Research output: Contribution to conferencePaper

Abstract

This paper considers the Scottish Government’s National Performance Framework as the overarching aspiration of the Scottish Government which in turns informs and guides public managers across Scotland’s public services. The focus in the workshop paper is therefore on understanding this system of organisational performance management and the demands of ‘performance governance’ on Scotland’s public services and their management and incorporates responses to all six of the critical issues identified for the ‘Azienda Pubblica’ Workshop.
•The adoption of performance management systems by public organisations
•The use of performance measures
•The drivers for organisational performance management in public bodies
•Organisational performance management and public policy networks
•The symbolic purposes of organisational performance management systems
•The future of organisational performance management in public bodies

Governments and public organisations internationally have been changing their approach to management of public services. For many years there has been a focus on inputs, processes and outputs, and performance was largely assessed on how allocated budgets were spent and how processes were followed. There has been a shift in approach to enable governments to promote and measure progress in relation to ‘well-being’ and to consider this in terms of outcomes - or what makes a meaningful difference to the quality of people's lives.

Original languageEnglish
Number of pages36
Publication statusPublished - 25 May 2016
Event7th "Azienda Pubblica" Workshop: Theory and Experiences in Management Science - University of Palermo, Palermo, Italy
Duration: 25 May 201627 May 2016

Conference

Conference7th "Azienda Pubblica" Workshop
CountryItaly
CityPalermo
Period25/05/1627/05/16

Fingerprint

Government
Performance management
Organizational performance
Public services
Scotland
Aspiration
Public organizations
Governance
Performance management systems
Well-being
Managers
Public policy

Keywords

  • Public Management Performance management Scottish government Organisational Performance Management

Cite this

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Mackie, R 2016, 'The Scottish Government’s system of organisational performance management: a case study of a concrete experience' Paper presented at 7th "Azienda Pubblica" Workshop, Palermo, Italy, 25/05/16 - 27/05/16, .

The Scottish Government’s system of organisational performance management : a case study of a concrete experience. / Mackie, Robert.

2016. Paper presented at 7th "Azienda Pubblica" Workshop, Palermo, Italy.

Research output: Contribution to conferencePaper

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