The role of employee training and development strategies on enterprise  growth - a case study on Unilever

Bernard Boateng; Nasir Iqbal; Leonardo Mataruna-Dos-Santos; Rommel Sergio; Shabaz  Mustafa; Arfeen Shah

doi:10.1007/978-3-032-00250-1_53

The role of employee training and development strategies on enterprise growth - a case study on Unilever

Bernard Boateng
, Nasir Iqbal
, Leonardo Mataruna-Dos-Santos
, Rommel Sergio
, Shabaz Mustafa
, Arfeen Shah^*

^*Corresponding author for this work

School of Business and Creative Industries

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

175 Downloads (Pure)

Abstract

Unilever is a leading Multinational Corporation (MNC) which has a presence all over the world. However, Unilever faced struggles in retaining employees. Therefore, such businesses must identify appropriate strategies to retain employees. Therefore, this paper explores how Unilever’s approach to employee training and development affects its organizational growth. This study employs a systematic literature review (SLR) to identify productivity, innovation, empowerment and promotion as factors attributing to employee retention. The study was carried out in December 2024. Based on the key findings, this paper outlines policy and practice-based implications as well as recommendations.

Original language	English
Title of host publication	Navigating the Digital Frontier: Harnessing Emerging Technologies for Business ‎Success
Subtitle of host publication	ICBT 2025
Publisher	Springer Cham
Pages	605-614
Number of pages	10
ISBN (Electronic)	9783032002501
ISBN (Print)	9783032002495
DOIs	https://doi.org/10.1007/978-3-032-00250-1_53
Publication status	Published - 2 Jan 2026
Event	International Conference on Business and Technology 2025 - University of Edinburgh, Edinburgh, United Kingdom Duration: 12 Apr 2025 → 13 Apr 2025 https://icbtedinburgh.com/

Publication series

Name	Lecture Notes in Networks and Systems
Publisher	Springer
Volume	1821
ISSN (Print)	2367-3370
ISSN (Electronic)	2367-3389

Conference

Conference	International Conference on Business and Technology 2025
Abbreviated title	ICBT 2025
Country/Territory	United Kingdom
City	Edinburgh
Period	12/04/25 → 13/04/25
Internet address	https://icbtedinburgh.com/

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 8 Decent Work and Economic Growth
SDG 10 Reduced Inequalities

Keywords

employee retention
professional development
training
Unilever
SLR

Access to Document

10.1007/978-3-032-00250-1_53

Embargoed Document

2025 04 02 Boateng et al Employee accepted - for Pure
Accepted author manuscript, 152 KB
Embargo ends: 02/01/2027 00:00 GMT

Cite this

Boateng, B., Iqbal, N., Mataruna-Dos-Santos, L., Sergio, R., Mustafa, S., & Shah, A. (2026). The role of employee training and development strategies on enterprise growth - a case study on Unilever. In Navigating the Digital Frontier: Harnessing Emerging Technologies for Business ‎Success: ICBT 2025 (pp. 605-614). (Lecture Notes in Networks and Systems; Vol. 1821). Springer Cham. https://doi.org/10.1007/978-3-032-00250-1_53

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Boateng, B, Iqbal, N, Mataruna-Dos-Santos, L, Sergio, R, Mustafa, S & Shah, A 2026, The role of employee training and development strategies on enterprise growth - a case study on Unilever. in Navigating the Digital Frontier: Harnessing Emerging Technologies for Business ‎Success: ICBT 2025. Lecture Notes in Networks and Systems, vol. 1821, Springer Cham, pp. 605-614, International Conference on Business and Technology 2025, Edinburgh, United Kingdom, 12/04/25. https://doi.org/10.1007/978-3-032-00250-1_53

The role of employee training and development strategies on enterprise growth - a case study on Unilever. / Boateng, Bernard; Iqbal, Nasir; Mataruna-Dos-Santos, Leonardo et al.
Navigating the Digital Frontier: Harnessing Emerging Technologies for Business ‎Success: ICBT 2025. Springer Cham, 2026. p. 605-614 (Lecture Notes in Networks and Systems; Vol. 1821).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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Boateng B, Iqbal N, Mataruna-Dos-Santos L, Sergio R, Mustafa S, Shah A. The role of employee training and development strategies on enterprise growth - a case study on Unilever. In Navigating the Digital Frontier: Harnessing Emerging Technologies for Business ‎Success: ICBT 2025. Springer Cham. 2026. p. 605-614. (Lecture Notes in Networks and Systems). doi: 10.1007/978-3-032-00250-1_53