The moderating impact of product classification on the relationship between online trust, satisfaction, and repurchase intention

Sajad Rezaei; Maryam Emami; Naser Valaei

doi:10.4018/978-1-4666-9787-4.ch118

The moderating impact of product classification on the relationship between online trust, satisfaction, and repurchase intention

Sajad Rezaei
, Maryam Emami
, Naser Valaei

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Original language	English
Title of host publication	Encyclopedia of E-Commerce Development, Implementation, and Management
Editors	In Lee
Publisher	IGI Global Scientific Publishing
Pages	1674-1692
Number of pages	19
ISBN (Electronic)	9781466697881
ISBN (Print)	9781466697874, 1466697873
DOIs	https://doi.org/10.4018/978-1-4666-9787-4.ch118
Publication status	Published - 31 Mar 2016
Externally published	Yes

Keywords

satisfaction/dissatisfaction
retailing
repurchase intention
e-commerce
trust
online shopping
buyer intention

Access to Document

10.4018/978-1-4666-9787-4.ch118

https://www.igi-global.com/book/encyclopedia-commerce-development-implementation-management/139336

Cite this

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title = "The moderating impact of product classification on the relationship between online trust, satisfaction, and repurchase intention",

keywords = "satisfaction/dissatisfaction, retailing, repurchase intention, e-commerce, trust, online shopping, buyer intention",

author = "Sajad Rezaei and Maryam Emami and Naser Valaei",

year = "2016",

month = mar,

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doi = "10.4018/978-1-4666-9787-4.ch118",

language = "English",

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booktitle = "Encyclopedia of E-Commerce Development, Implementation, and Management",

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}

The moderating impact of product classification on the relationship between online trust, satisfaction, and repurchase intention. / Rezaei, Sajad; Emami, Maryam; Valaei, Naser.
Encyclopedia of E-Commerce Development, Implementation, and Management. ed. / In Lee. IGI Global Scientific Publishing, 2016. p. 1674-1692.

Research output: Chapter in Book/Report/Conference proceeding › Chapter

TY - CHAP

T1 - The moderating impact of product classification on the relationship between online trust, satisfaction, and repurchase intention

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AU - Emami, Maryam

AU - Valaei, Naser

PY - 2016/3/31

Y1 - 2016/3/31

KW - satisfaction/dissatisfaction

KW - retailing

KW - repurchase intention

KW - e-commerce

KW - trust

KW - online shopping

KW - buyer intention

U2 - 10.4018/978-1-4666-9787-4.ch118

DO - 10.4018/978-1-4666-9787-4.ch118

M3 - Chapter

SN - 9781466697874

SN - 1466697873

SP - 1674

EP - 1692

BT - Encyclopedia of E-Commerce Development, Implementation, and Management

A2 - Lee, In

PB - IGI Global Scientific Publishing

ER -