The impact of the performance appraisal process on job satisfaction of the academic staff in higher educational institutions

Chamila H. Dasanayaka*, Chamil Abeykoon*, R. A. A. S. Ranaweera, Isuru Koswatte

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)
4 Downloads (Pure)


Performance appraisal is one of the key management tools which identifies employees’ strengths and weaknesses. Usually, this is the major mechanism of gathering information for rewarding/training employees based on their performance, and hence a key to achieve organisational goals by creating a satisfied workforce. Therefore, this study was aimed at examining the effects of the Performance Appraisal Process on job satisfaction of the university academic staff. The information collected within one of the largest universities in the UK via questionnaires and semi-structured interviews showed that the existing appraisal process majorly aligned with the requirements of the research-excellence-framework of the UK, which is greatly concerned with research rather than teaching. Furthermore, it was found that there is no clear link between promotions, salary increments, and rewards, etc. with staff performance within the current appraisal process. Eventually, it was realised that the majority of the academic staff of the source university were dissatisfied with the current performance appraisal process, and this could be the situation in the majority of universities in the UK. Therefore, further research in this area is highly recommended to explore extensive information to create a favourable work/study environment for both staff and students within the universities.
Original languageEnglish
Article number623
Number of pages20
JournalEducation Sciences
Issue number10
Publication statusPublished - 11 Oct 2021
Externally publishedYes


  • performance appraisal process
  • performance evaluation
  • academic staff job satisfaction
  • higher educational institutions
  • teaching and research


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