The impact of supply chain management (SCM) on total quality management (TQM) practices in the United Kingdom (UK)

The research reveals how SCM and TQM integration concepts improve operational performance while supporting sustainable organizational growth. The primary goal is to determine how SCM practices enhance the deployment and effectiveness of TQM within organizational structures. This research aims to pinpoint essential SCM factors that strengthen TQM initiatives and evaluate the combined effects of these frameworks on business performance and customer satisfaction. This analysis utilizes a combination of quantitative research methods along with qualitative research approaches. Data was collected through structured questionnaires and researchers tested their hypotheses using quantitative methods such as regression analysis and correlation. Through the interview results, we gained an understanding of individual and organizational perspectives while thematic data analysis helped identify recurring themes and patterns. The results presented demonstrate a strong positive relationship between SCM practices and TQM initiatives with organizational performance outcomes. SCM supported TQM implementation through a mediating role that facilitated better execution of TQM practices. The qualitative variables identified enhance the examination of employee engagement and process improvement effects on the relationship between SCM and TQM. These elements significantly contributed to the improvement of customer satisfaction levels and operational effectiveness in businesses. The study stresses that organizations must combine SCM practices with TQM methods to achieve competitive advantages in the modern business environment. By systematically integrating these frameworks organizations achieve enhanced productivity through improved operations and customer satisfaction which serves as a foundation for sustainable development. This research provides valuable insights for managers and decision-makers who plan to implement SCM and TQM to enhance organizational performance.