The impact of service quality on rural customer loyalty behaviours

Alexander Douglas; David Moyes

The impact of service quality on rural customer loyalty behaviours

Alexander Douglas, David Moyes

School of Business and Creative Industries

Research output: Contribution to conference › Paper

Original language	English
Publication status	Published - 25 Aug 2013
Event	17th International Conference on ISO & TQM: Innovation for Business Sustainability & Organisational Development - NSW Parliament House and UTS Business School, Sydney, Australia Duration: 23 Aug 2013 → 25 Aug 2013

Conference

Conference	17th International Conference on ISO & TQM
Abbreviated title	17-ICIT
Country/Territory	Australia
City	Sydney
Period	23/08/13 → 25/08/13
Other	Celebrating the 20th Anniversary of the TQM Journal

Cite this

@conference{4b9aea246c8c45c39efcf2db5f74199d,

title = "The impact of service quality on rural customer loyalty behaviours",

author = "Alexander Douglas and David Moyes",

year = "2013",

month = aug,

day = "25",

language = "English",

note = "17th International Conference on ISO \& TQM : Innovation for Business Sustainability \& Organisational Development, 17-ICIT ; Conference date: 23-08-2013 Through 25-08-2013",

}