The impact of service quality on rural customer loyalty behaviours

Alexander Douglas, David Moyes

Research output: Contribution to conferencePaper

Original languageEnglish
Publication statusPublished - 25 Aug 2013
Event17th International Conference on ISO & TQM: Innovation for Business Sustainability & Organisational Development - NSW Parliament House and UTS Business School, Sydney, Australia
Duration: 23 Aug 201325 Aug 2013

Conference

Conference17th International Conference on ISO & TQM
Abbreviated title17-ICIT
CountryAustralia
CitySydney
Period23/08/1325/08/13
OtherCelebrating the 20th Anniversary of the TQM Journal

Cite this

Douglas, A., & Moyes, D. (2013). The impact of service quality on rural customer loyalty behaviours. Paper presented at 17th International Conference on ISO & TQM, Sydney, Australia.