The development of customer relationship by rural SMES

Keyphrases

• Customer Relationship 100%
• Quality of Service 66%
• Relationship Quality 66%
• Relationship Capital 66%
• Small Firms 66%
• Scotland 33%
• Service Development 33%
• Loyalty 33%
• Focused Approach 33%
• Competitive Advantage 33%
• Customer Focus 33%
• Market Research 33%
• Efficient Development 33%
• Rural Firms 33%
• Customer Loyalty 33%
• Service Standards 33%
• Positive Word of Mouth 33%
• New Customer Acquisition 33%
• Customer Referral 33%
• Satisfaction with Service Quality 33%

Social Sciences

• Quality of Service 100%
• UK 50%
• Competitive Advantage 50%
• Market Research 50%
• Customer Loyalty 50%

Economics, Econometrics and Finance

• Relationship Marketing 100%
• Competitive Advantage 33%
• Customer Retention 33%
• Customer Acquisition 33%