The crux of candour: assessing and developing soft skill

Soft skill is associated with both improving organizational effectiveness, including economic competitiveness, and enabling social inclusion. This makes assessing and developing soft skill a practical concern in both education and the workplace. There are methods and measures for assessing and developing soft skill available in several constituent domains of personal and educational or professional development. Yet what happens in practice, and what works, is not well evidenced. To research the assessment and development of soft skill in its broadest contexts would be very complex and complicated. Here the focus is on a common and distinctive issue in soft skill assessment and development; that is providing feedback which impacts on behavior. The agenda and methods for research on the provision of feedback, what feedback is and how it is
delivered, in the context of soft skill assessment and development as a whole, is outlined here.