The crux of candour: assessing and developing soft skill

Research output: Contribution to conferencePaper


Soft skill is associated with both improving organizational effectiveness, including economic competitiveness, and enabling social inclusion. This makes assessing and developing soft skill a practical concern in both education and the workplace. There are methods and measures for assessing and developing soft skill available in several constituent domains of personal and educational or professional development. Yet what happens in practice, and what works, is not well evidenced. To research the assessment and development of soft skill in its broadest contexts would be very complex and complicated. Here the focus is on a common and distinctive issue in soft skill assessment and development; that is providing feedback which impacts on behavior. The agenda and methods for research on the provision of feedback, what feedback is and how it is
delivered, in the context of soft skill assessment and development as a whole, is outlined here.
Original languageEnglish
Publication statusPublished - 5 Nov 2012
EventUFHRD/AHRD Annual European Conference 2012 - Universidade Lusíada de Vila Nova Famalicão, Vila Nova Famalicão, Portugal
Duration: 5 Nov 20125 Nov 2012


ConferenceUFHRD/AHRD Annual European Conference 2012
CityVila Nova Famalicão


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