Testing the Three Rs Model of service quality

David Moyes*, Michele Cano, Joan Scott

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Original languageEnglish
Title of host publicationProceedings of the 17th QMOD conference
EditorsSu Mi Dahlgaard-Park, Jens Dahlgaard
PublisherLund University Library Press
ISBN (Electronic)9789176230862
Publication statusPublished - 5 Sep 2014
Event17th QMOD-ICQSS Conference - Prague, Czech Republic
Duration: 3 Sep 20145 Sep 2014


Conference17th QMOD-ICQSS Conference
Country/TerritoryCzech Republic

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