Testing the Three Rs Model of service quality

David Moyes^*, Michele Cano, Joan Scott

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Original language	English
Title of host publication	Proceedings of the 17th QMOD conference
Editors	Su Mi Dahlgaard-Park, Jens Dahlgaard
Publisher	Lund University Library Press
ISBN (Electronic)	9789176230862
Publication status	Published - 5 Sept 2014
Event	17th QMOD-ICQSS Conference - Prague, Czech Republic Duration: 3 Sept 2014 → 5 Sept 2014

Cite this

@inproceedings{2818fae2319a4dc6bdfed5683974ab80,

title = "Testing the Three Rs Model of service quality",

author = "David Moyes and Michele Cano and Joan Scott",

year = "2014",

month = sep,

day = "5",

language = "English",

editor = "Dahlgaard-Park, {Su Mi} and Jens Dahlgaard",

booktitle = "Proceedings of the 17th QMOD conference",

publisher = "Lund University Library Press",

address = "Sweden",

note = "17th QMOD-ICQSS Conference ; Conference date: 03-09-2014 Through 05-09-2014",

}

TY - GEN

T1 - Testing the Three Rs Model of service quality

AU - Moyes, David

AU - Cano, Michele

AU - Scott, Joan

PY - 2014/9/5

Y1 - 2014/9/5

UR - https://www.ism.lu.se/en/sites/ism.lu.se.en/files/qmod_2014_final_program_with_welcome_20140819.pdf

UR - http://irep.iium.edu.my/38185/2/Proceedings_Part1_17th_QMOD_ICQSS_2014_Prague.pdf

M3 - Conference contribution

BT - Proceedings of the 17th QMOD conference

A2 - Dahlgaard-Park, Su Mi

A2 - Dahlgaard, Jens

PB - Lund University Library Press

T2 - 17th QMOD-ICQSS Conference

Y2 - 3 September 2014 through 5 September 2014

ER -