Teams and project performance in the U.K. construction industry

Stuart Tennant, David Langford

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This research project is currently investigating the relationship between
construction site teams and project performance. Much has been written about the
benefits of team working and over the last decade management philosophy has
shifted the typical team paradigm away from a traditional operational objective
towards an increasingly strategic intent. The application of team concepts and team
working within the construction industry is extensive and therefore any
development on the management and performance of teams may have a farreaching
significance for the sector. The site team / project performance
investigation identifies seven key variables necessary for group -t o-team maturity
and seven key project indicators representative of a balanced performance
scorecard. The research adopts and adapts best practice quality measures such as
key performance indicators (KPI’s) and benchmarking techniques to evaluate
project performance in conjunction with team working efficiency. The research
methodology has two key analytical procedures. The seven team variable measures
are obtained using an attitude statement questionnaire that has been issued to all
permanent construction site team members. Key performance data is collated from
a cross-section of established industry indicators with both sets of data presented
on comparable radar charts. Analyses of the results highlight the strengths and
weaknesses of both team and project performance. Areas for attention are easily
identified giving management an opportunity to address the issue(s) and the
possible reasons behind the outcome. Further data collection analysis has the
potential to identify team characteristics that may influence project quality for the
client whilst promoting continuous team improvement for the contractor.
Original languageEnglish
Title of host publicationProceedings of the 4th Triennial Conference
Subtitle of host publicationRethinking and Revitalizing Construction Safety, Health, Environment and Quality
EditorsTheo C. Haupt, John Smallwood
PublisherConstruction Research Education and Training Enterprises
Pages200-211
ISBN (Print)0-620-33919-5
Publication statusPublished - 2005

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