Supervision and service users’ voice

Sharon Lambley

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review


This chapter considers the case for and against including service user voices in supervision. The case for excluding service users’ voice in supervision focuses upon professional concerns about how supervision would change if service user voices were included in supervision, and the practical problems of how to include service user voices in supervision. The case for including the service users’ voice focuses upon the benefits of doing so i.e., service user involvement would generate evidence of the impact from supervision and social work practice on service user outcomes, and inform system improvements. Drawing from the research evidence, this chapter critically explores these positions, giving examples of key developments in research and practice settings that are addressing this issue.
Original languageEnglish
Title of host publicationThe Routledge International Handbook of Social Work Supervision
EditorsKieran O'Donoghue, Lambert Engelbrecht
ISBN (Print)9780367250867
Publication statusPublished - 29 Jun 2021

Publication series

NameRoutledge International Handbooks


  • supervision
  • social work
  • service users
  • voice


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