SMEs and mass collaborative knowledge management

towards understanding the role of social media networks

Veronica Scuotto, Manlio Del Giudice, Kingsley Obi Omeihe

Research output: Contribution to journalArticle

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Abstract

This paper proposes that mass collaborative knowledge management (MCKM) and social media networks (SMNs) tend to enhance productivity in small and medium-sized enterprises (SMEs). A case study methodology was employed to highlight the complementary advantages of MCKM related to the use of SMNs in a small business operating in southern Italy. The research aims to contribute to the ongoing discussion on MCKM. This paper offers a fresh perspective by discussing the relevance of this construct for SMEs.

Original languageEnglish
Pages (from-to)280-290
JournalInformation Systems Management
Volume34
Issue number3
DOIs
Publication statusE-pub ahead of print - 16 May 2017

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small and medium-sized enterprise
Knowledge management
social media
knowledge management
Industry
small business
Italy
Productivity
productivity
methodology

Cite this

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title = "SMEs and mass collaborative knowledge management: towards understanding the role of social media networks",
abstract = "This paper proposes that mass collaborative knowledge management (MCKM) and social media networks (SMNs) tend to enhance productivity in small and medium-sized enterprises (SMEs). A case study methodology was employed to highlight the complementary advantages of MCKM related to the use of SMNs in a small business operating in southern Italy. The research aims to contribute to the ongoing discussion on MCKM. This paper offers a fresh perspective by discussing the relevance of this construct for SMEs.",
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SMEs and mass collaborative knowledge management : towards understanding the role of social media networks. / Scuotto, Veronica; Del Giudice, Manlio; Omeihe, Kingsley Obi.

In: Information Systems Management , Vol. 34, No. 3, 16.05.2017, p. 280-290.

Research output: Contribution to journalArticle

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AB - This paper proposes that mass collaborative knowledge management (MCKM) and social media networks (SMNs) tend to enhance productivity in small and medium-sized enterprises (SMEs). A case study methodology was employed to highlight the complementary advantages of MCKM related to the use of SMNs in a small business operating in southern Italy. The research aims to contribute to the ongoing discussion on MCKM. This paper offers a fresh perspective by discussing the relevance of this construct for SMEs.

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