SMEs and mass collaborative knowledge management: towards understanding the role of social media networks

Veronica Scuotto, Manlio Del Giudice, Kingsley Obi Omeihe

Research output: Contribution to journalArticle

18 Citations (Scopus)
127 Downloads (Pure)


This paper proposes that mass collaborative knowledge management (MCKM) and social media networks (SMNs) tend to enhance productivity in small and medium-sized enterprises (SMEs). A case study methodology was employed to highlight the complementary advantages of MCKM related to the use of SMNs in a small business operating in southern Italy. The research aims to contribute to the ongoing discussion on MCKM. This paper offers a fresh perspective by discussing the relevance of this construct for SMEs.

Original languageEnglish
Pages (from-to)280-290
JournalInformation Systems Management
Issue number3
Publication statusE-pub ahead of print - 16 May 2017


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