SMEs and mass collaborative knowledge management: towards understanding the role of social media networks

Veronica Scuotto; Manlio Del Giudice; Kingsley Obi Omeihe

doi:10.1080/10580530.2017.1330006

SMEs and mass collaborative knowledge management: towards understanding the role of social media networks

Veronica Scuotto, Manlio Del Giudice, Kingsley Obi Omeihe

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Abstract

This paper proposes that mass collaborative knowledge management (MCKM) and social media networks (SMNs) tend to enhance productivity in small and medium-sized enterprises (SMEs). A case study methodology was employed to highlight the complementary advantages of MCKM related to the use of SMNs in a small business operating in southern Italy. The research aims to contribute to the ongoing discussion on MCKM. This paper offers a fresh perspective by discussing the relevance of this construct for SMEs.

Original language	English
Pages (from-to)	280-290
Number of pages	11
Journal	Information Systems Management
Volume	34
Issue number	3
DOIs	https://doi.org/10.1080/10580530.2017.1330006
Publication status	E-pub ahead of print - 16 May 2017

Keywords

case study
mass collaborative knowledge management
SMEs
social media networks

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10.1080/10580530.2017.1330006

2017 05 16 Scuotto et al SMEs acceptedAccepted author manuscript, 411 KBLicence: CC BY-NC-ND
Accepted Author Manuscript TablesAccepted author manuscript, 250 KBLicence: CC BY-NC-ND

Cite this

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SMEs and mass collaborative knowledge management: towards understanding the role of social media networks

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Keywords

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