Servant leadership: the skills of those who serve

Katie McQuade*, Christian Harrison, Heather Tarbert

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution


Servant leadership was developed as an alternative to the heroic leadership which was prevalent within the USA during the 1970s. It is considered an ethical form of leadership, which is concerned with putting the needs of the follower first. The servant leader aims to serve the follower, providing support and guidance wherever possible. Much literature currently exists concerning the traits and characteristics necessary for servant leadership. However, research concerning the skills of a servant leader is still in its infancy. The purpose of this research therefore is to examine the skills necessary for servant leadership. In order to assess this, qualitative research will be conducted, alongside a systematic literature review of servant leadership. A framework will also be developed in order to highlight the skills. The context of this research will be concerned with small and medium sized enterprises within Scotland.
Original languageEnglish
Title of host publicationBritish Academy of Management 2018 Conference Proceedings
Place of PublicationBristol
PublisherBritish Academy of Management
Number of pages11
ISBN (Print)978-0-9956413-1-0
Publication statusPublished - 4 Sept 2018
EventBritish Academy of Management Annual Conference 2018 : Driving Productivity in Uncertain and Challenging Times - Bristol Business School, University of the West of England, Bristol, United Kingdom
Duration: 4 Sept 20186 Sept 2018 (Conference website)


ConferenceBritish Academy of Management Annual Conference 2018
Abbreviated titleBAM2018
Country/TerritoryUnited Kingdom
Internet address


  • servant leadership
  • leadership
  • methodology
  • developmental


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