Potential effectiveness of quality tools and techniques to introduce total quality management (TQM) in ready made garment (RMG) manufacturing industries in Bangladesh

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Abstract

This study is a research program on the implementation of Total Quality Management (TQM) framework in the readymade garments (RMG) manufacturing industries detailing the order in which quality tools and techniques should be implemented. The inclusive aim of this study is to implement TQM and determine whether and how the application of Total Quality Management (TQM) practices can improve organizational and quality performance in the readymade (RMG) garments manufacturing industries. The aim of this research study is to implement TQM framework so as to develop quality performances within the ready-made garments (RMG) industries in Bangladesh by applying and analysing, various quality tools, techniques and TQM approaches. In order to reach this particular aim, the objectives are- 1) To determine the extent to which management commitment influences the implementation of TQM practice in ready-made garments industries in Bangladesh, 2) To identify TQM factors, tools/techniques and practices which could influence quality performance within the ready-made garments sector (RMG), 3) To ascertain issues, needs of quality on ready-made garment (RMG) industries to improve productivity and product quality by implementing TQM framework. Quantitative data analysis is being adopted, following a questionnaire survey within RMG industries to collect primary data, in Dhaka, Bangladesh by self-designed questionnaires, and analysed through statistical software i.e. SPSS and AMOS (SEM). Secondary data is to be collected from articles, journals, various ministry website of Bangladesh and related online resources. The research study covers a wide range of various concepts of quality, TQM as defined and illustrated by various authors and scholars. Literature part also includes detail discussion, benefits, justification, and hindrances of TQM implementation. Researcher practices SPSS-25 & AMOS (for SEM) software to carry out various tests for data analysis, such as: Reliability and validity, descriptive statistics, frequency distribution, p-test, chi-square, ordinal logic method (OLM), confirmatory factor analysis (CFA), factor loading, average variance extracted (AVE), discriminant validity tests to find out proper findings for justifying the research study. The research findings are to establish the benefits that ensure the implementation of TQM. It seems that TQM is an indispensable strategic tool, RMG industries can employ in quest to remain competitive through quality performances.

Original languageEnglish
Title of host publicationProceedings of the 11th Annual International Conference on Industrial Engineering and Operations Management, 2021
Place of PublicationSouthfield, MI
PublisherIEOM Society
Pages7548-7549
Number of pages2
ISBN (Print)9781792361241
Publication statusPublished - 2021
Event11th Annual International Conference on Industrial Engineering and Operations Management - Online, Singapore
Duration: 7 Mar 202111 Mar 2021
http://ieomsociety.org/singapore2021/ (Conference website.)

Publication series

NameProceedings of the International Conference on Industrial Engineering and Operations Management
ISSN (Electronic)2169-8767

Conference

Conference11th Annual International Conference on Industrial Engineering and Operations Management
Abbreviated titleIEOM 2021
Country/TerritorySingapore
Period7/03/2111/03/21
Internet address

Keywords

  • AMOS for SEM (structural equation modelling)
  • productivity
  • quality performance
  • RMG (readymade garments) industries
  • SPSS (statistical package for social science)
  • TQM (total quality management)

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