Performance measures in manufacturing companies - results from a survey

Evi Viza, Ewan MacArthur, Clive Musgrove, Daphne Lipovatz

Research output: Chapter in Book/Report/Conference proceedingConference contribution


This paper presents part of the results of a survey that took place in manufacturing companies of five different sectors, of large and small/medium size located in Scotland and Greece. The survey is part of an ongoing research and was used to determine the current awareness and interest amongst businesses regarding Quality management models and related methodologies.In this paper, the responses related to performance measures are analysed. It notes a gap between the indicators actually used and those considered as most important by the companies surveyed.
Original languageEnglish
Title of host publicationAdvanced Manufacturing Technology XVII
Subtitle of host publicationProceedings of the 1st International Conference on Manufacturing Research (incorporating 19th NCMR)
PublisherProfessional Engineering Publishing Ltd
ISBN (Print)1860584128
Publication statusPublished - Sep 2003


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