Outcome measurement in a Scottish mental health charity

Bridey Monger, Robin M. Ion, Nigel Henderson, Jane Cumming, Scott M. Hardie

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)


Despite a growing literature emphasising its importance, Routine Outcome Measurement (ROM) in the UK remains relatively uncommon. Drawing on the example of Scottish mental health charity Penumbra, this paper provides a case study of how one service is embedding ROM in its everyday work.

Key findings:

Routine Outcome Measures (ROM) can have practical benefits for organisations, mental health workers and service users.
The individual Recovery Outcomes Counter (I.ROC) has been developed as a ROM for recovery in mental health.
Feedback from managers, staff and service users indicates that the I.ROC is user friendly and provides valuable information for these three stake-holder groups.
Original languageEnglish
Pages (from-to)24-27
Number of pages4
JournalMental Health Today
Publication statusPublished - 2012
Externally publishedYes


  • i-ROC
  • ROM
  • Recovery
  • Mental Health
  • Support
  • Outcomes
  • Measurement


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