This study looks at the literature on organisational performance management in the public sector and stakeholder perceptions of the impact, utility, benefits and beneficiaries of performance management systems in government. The following organisations participated in the research interviews: Audit Commission; Audit Scotland; Cabinet Office; Department for International Development; Improvement and Development Agency; Improvement Service; NHS Ayrshire and Arran; North Lanarkshire Council; South Lanarkshire Council; Stirling Council; and Strathclyde Police. The research interviews took place in the period from January to July 2008.The review ends with conclusions and recommendations for implementing organisational performance management in a government context.
|Place of Publication||Edinburgh|
|Publisher||The Scottish Government|
|Commissioning body||The Scottish Government|
|Number of pages||42|
|Publication status||Published - 2008|