Managerial processes: an operations management perspective towards dynamic capabilities

Umit S. Bittici, Fran Ackermann, Aylin Ates, John D. Davies, Stephen Gibb, Jillian MacBryde, David Mackay, Catherine Maguire, Robert van der Meer, Farhad Shafti

Research output: Contribution to journalArticlepeer-review

37 Citations (Scopus)


Motivated by the view that the managerial processes underpin the dynamic capabilities of the firm, this article seeks to review the current state of knowledge on managerial processes and propose a research agenda towards a better understanding of managerial processes. A systematic approach to the literature review covering business process and strategic management fields concludes that managerial processes are critical for sustaining and developing competitive advantage, but our understanding as to what they are, their contents and how they function is limited. A definition for managerial processes is proposed and the context within which managerial processes function is identified. An empirically based research agenda, comprising research questions, is outlined that would serve to enhance our understanding of the managerial processes that underpin dynamic capabilities.
Original languageEnglish
Pages (from-to)157-173
Number of pages17
JournalProduction Planning & Control
Volume 22
Issue number2
Publication statusPublished - 2011
Externally publishedYes


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