Introducing AI to German SMEs – practical insights into challenges and future research directions

Lukas Weiss*, Michael Möhring, Keshav Dahal

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Rapid changes in the business environment require adopting new technologies to maintain the pace of change and improve business results. This can be achieved through the adoption of artificial intelligence (AI). Small and medium-sized enterprises (SMEs) often face challenges regarding AI adoption. However, SMEs are often marginalized in research. For us as a regional AI lab, it is important to understand the challenges of regional SMEs to better help them adopt AI. Therefore, an expert study was conducted. Six categories of challenges were identified. The most frequently identified category was “lack of experience”. The study shows practitioners need clear guidelines and a safe testing environment to implement AI projects.
Original languageEnglish
Title of host publicationHHC2024: Herman Hollerith Conference 2024
Subtitle of host publicationHerman Hollerith Research Center of Reutlingen University Böblingen, Germany, November 15, 2024
PublisherSpringer-Verlag
Publication statusAccepted/In press - 31 Oct 2024
EventHerman Hollerith Conference 2024 - Reutlingen University, Reutlingen, Germany
Duration: 15 Nov 2024 → …
https://www.hhz.de/en/research/herman-hollerith-conference

Conference

ConferenceHerman Hollerith Conference 2024
Abbreviated titleHHZ 2024
Country/TerritoryGermany
CityReutlingen
Period15/11/24 → …
Internet address

Keywords

  • SME
  • AI adoption
  • challenges
  • expert study

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