‘I know exactly who they are’: radio presenters’ conceptions of audience

Helen Wolfenden

Research output: Contribution to journalArticle

Abstract

Since Horton and Wohl’s recognition of the para-social relationship, there has been an interest in understanding the relationship between presenters and audiences beyond commodification models. But while the relationship has long been named, little is understood about the process from ‘inside’ the presenter experience: what audiences mean to presenters, how the relationship is constructed and becomes real in the absence of face-to-face contact when, for the most part, the presenter can only know the audience as an abstraction or a projection. This article will explore the way Australian Broadcasting Corporation (ABC) talk radio presenters construct their audience as a dialogue partner, and the way that the on-air self is managed, in line with the corporate expectations of their employer, to achieve the appropriate symbolic indicators of friendship, sympathy, companionship, disclosure and intimacy. The findings are based on interviews with leading ABC radio presenters.
Original languageEnglish
Pages (from-to)5-21
Number of pages17
JournalRadio Journal: International Studies in Broadcast and Audio Media
Volume12
Issue number1-2
DOIs
Publication statusPublished - 1 Oct 2014

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Broadcasting
radio
broadcasting
corporation
Industry
sympathy
Air
intimacy
abstraction
friendship
projection
employer
dialogue
air
contact
Presenters
Conception
interview
experience

Keywords

  • radio
  • audience
  • presenter
  • identity
  • public service broadcasting
  • symbolic interaction

Cite this

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‘I know exactly who they are’ : radio presenters’ conceptions of audience. / Wolfenden, Helen.

In: Radio Journal: International Studies in Broadcast and Audio Media , Vol. 12, No. 1-2, 01.10.2014, p. 5-21.

Research output: Contribution to journalArticle

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