HRM and HR communication: challenges of changing employment deal processes and new generations

  • Philip Wölki*
  • , Stephen Gibb
  • , Thomas Pfahler
  • *Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

As labour market dynamics evolve, so too will the dynamics of the employeremployee relationship. In particular, there will be a shift in power from the employer to the employee. This will have implications for HR management and leadership. The aim of this chapter was to analyse the impact of the power shift by breaking it down into the stages of the employment deal. To this end, Incentive Contribution Theory is used to develop the employment deal process and the stages involved. In addition, the Net Benefit Concept and Total Cost of Ownership Theory are applied to HRM. The implications are then presented and conclusions drawn. In particular, the shift towards employee centricity and the associated restructuring of many business processes will require a different approach to communication in the workplace. This will entail a more professional and employee needs-driven style of communication, aligned with the values and purpose of the new generations in the workforce. Overall, the chain of effects has been consistently played out.

Original languageEnglish
Title of host publicationNew Generation Communication
Subtitle of host publicationDie Kommunikation in einer veränderten Welt
EditorsVidya Allemann-Ravi
Place of PublicationWiesbaden
PublisherSpringer VS Wiesbaden
Chapter13
Pages349-375
Number of pages27
ISBN (Electronic)9783658475918
ISBN (Print)9783658475901
DOIs
Publication statusPublished - 31 May 2025

Publication series

NameEuropäische Kulturen in der Wirtschaftskommunikation
Volume37
ISSN (Print)2512-0832
ISSN (Electronic)2512-0840

Keywords

  • employment deal process
  • incentive contribution theory
  • labour markets power shift
  • employer and employee net benefit concept

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