How users’ Internet experience affects the adoption of mobile payment: a mediation model

Peiran Su, Le Wang, Jie Yan

Research output: Contribution to journalArticlepeer-review

31 Citations (Scopus)
223 Downloads (Pure)

Abstract

Mobile payment becomes a convenient way to complete transactions due to the increasing popularity of mobile devices and the maturity of related technologies. Users’ experience of using computers and the Internet in financial activities largely affects their intention to use mobile payment. Combining the Technology Acceptance Model and Innovation Diffusion Theory, we examined the mediating effect of five factors, that is, perceived usefulness, perceived ease of use, compatibility, risk, and privacy concern, in the relationship between Internet experience and the adoption of mobile payment. Data from 922 mobile users supported the partial mediating effects of the five factors.
Original languageEnglish
Pages (from-to)186-197
Number of pages12
JournalTechnology Analysis & Strategic Management
Volume30
Issue number2
Early online date17 Mar 2017
DOIs
Publication statusPublished - 28 Feb 2018

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