From computer to mobile phone: how users’ Internet experience affects the adoption of mobile payment

Peiran Su, Le Wang, Jie Yan

Research output: Contribution to conferencePaper

Abstract

Mobile payment becomes a convenient way to complete transactions due to the increasing popularity of mobile devices and the maturity of related technologies. Users’ experience of using computers and the Internet in financial activities largely affects their intention to use mobile payment. Combining the technology acceptance model and innovation diffusion theory, we examined the mediating effect of five factors, i.e., perceived usefulness, perceived ease of use, compatibility, risk, and privacy concern, in the relationship between Internet experience and the adoption of mobile payment. Based on a survey of 922 mobile users in China, the research findings supported the partial mediating effects of the five factors.
Original languageEnglish
Publication statusPublished - 1 Jun 2016
EventEuropean Academy of Management Annual Conference - Paris, France
Duration: 1 Jun 20164 Jun 2016

Conference

ConferenceEuropean Academy of Management Annual Conference
Abbreviated titleEURAM 2016
CountryFrance
CityParis
Period1/06/164/06/16

Fingerprint

Mobile payment
Mobile phone
World Wide Web
Mediating effect
Factors
Intention to use
Mobile devices
Perceived ease of use
Privacy concerns
Innovation diffusion theory
User experience
Compatibility
Maturity
Perceived usefulness
Technology acceptance model
China

Cite this

Su, P., Wang, L., & Yan, J. (2016). From computer to mobile phone: how users’ Internet experience affects the adoption of mobile payment. Paper presented at European Academy of Management Annual Conference, Paris, France.
Su, Peiran ; Wang, Le ; Yan, Jie. / From computer to mobile phone : how users’ Internet experience affects the adoption of mobile payment. Paper presented at European Academy of Management Annual Conference, Paris, France.
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abstract = "Mobile payment becomes a convenient way to complete transactions due to the increasing popularity of mobile devices and the maturity of related technologies. Users’ experience of using computers and the Internet in financial activities largely affects their intention to use mobile payment. Combining the technology acceptance model and innovation diffusion theory, we examined the mediating effect of five factors, i.e., perceived usefulness, perceived ease of use, compatibility, risk, and privacy concern, in the relationship between Internet experience and the adoption of mobile payment. Based on a survey of 922 mobile users in China, the research findings supported the partial mediating effects of the five factors.",
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note = "European Academy of Management Annual Conference, EURAM 2016 ; Conference date: 01-06-2016 Through 04-06-2016",

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Su, P, Wang, L & Yan, J 2016, 'From computer to mobile phone: how users’ Internet experience affects the adoption of mobile payment' Paper presented at European Academy of Management Annual Conference, Paris, France, 1/06/16 - 4/06/16, .

From computer to mobile phone : how users’ Internet experience affects the adoption of mobile payment. / Su, Peiran; Wang, Le; Yan, Jie.

2016. Paper presented at European Academy of Management Annual Conference, Paris, France.

Research output: Contribution to conferencePaper

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T1 - From computer to mobile phone

T2 - how users’ Internet experience affects the adoption of mobile payment

AU - Su, Peiran

AU - Wang, Le

AU - Yan, Jie

PY - 2016/6/1

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N2 - Mobile payment becomes a convenient way to complete transactions due to the increasing popularity of mobile devices and the maturity of related technologies. Users’ experience of using computers and the Internet in financial activities largely affects their intention to use mobile payment. Combining the technology acceptance model and innovation diffusion theory, we examined the mediating effect of five factors, i.e., perceived usefulness, perceived ease of use, compatibility, risk, and privacy concern, in the relationship between Internet experience and the adoption of mobile payment. Based on a survey of 922 mobile users in China, the research findings supported the partial mediating effects of the five factors.

AB - Mobile payment becomes a convenient way to complete transactions due to the increasing popularity of mobile devices and the maturity of related technologies. Users’ experience of using computers and the Internet in financial activities largely affects their intention to use mobile payment. Combining the technology acceptance model and innovation diffusion theory, we examined the mediating effect of five factors, i.e., perceived usefulness, perceived ease of use, compatibility, risk, and privacy concern, in the relationship between Internet experience and the adoption of mobile payment. Based on a survey of 922 mobile users in China, the research findings supported the partial mediating effects of the five factors.

M3 - Paper

ER -

Su P, Wang L, Yan J. From computer to mobile phone: how users’ Internet experience affects the adoption of mobile payment. 2016. Paper presented at European Academy of Management Annual Conference, Paris, France.