Exploring the experiences of staff, residents and families in care homes to support the design of new care homes in West Dunbarton

Belinda Dewar, Fiona Cook, Karen Barrie

Research output: Book/ReportCommissioned report


West Dunbartonshire Local Authority is planning to build 2 new large care homes for residents. Planning is underway to design care homes fit for purpose. My Home Life Scotland at the University of the West of Scotland were commissioned by the Local Authority to explore the experiences of living, visiting and working in care homes to help inform the design process.

This exploration was grounded in the extensive evidence base, methodologies, tools and techniques developed through a UK-wide initiative called My Home Life. My Home Life has been working for several years to foster stronger relationships between residents, families, care home staff and the wider community to create enriched care environments and to improve the quality of life for all.

In addition, the analysis drew upon the Talking Points Outcomes Framework for Older People Living in Care Homes, developed through academic and practice-based work in Scotland through the Joint Improvement Team. The incorporation of a specific focus on personal outcomes for care home residents supports the planning, design, ongoing delivery, monitoring and improvement of care home services using nationally recognised criteria that are both meaningful and measurable.

This report describes the approach taken and shares the richness of the findings, before considering the implications for the new care home design, attending to both the physical and human infrastructure.
Original languageEnglish
PublisherUniversity of the West of Scotland
Commissioning bodyWest Dunbartonshire Local Authority
Number of pages67
Publication statusPublished - May 2014


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