Abstract
Telemedicine is increasingly used in healthcare settings, including in unscheduled care. This article details the findings of a literature review that aimed to determine the benefits and limitations of using telemedicine in unscheduled care. The findings suggest that the use of telemedicine can be cost-effective for patients and healthcare providers and may reduce hospital transfer and admission rates. However, patients’ digital literacy and communication needs, as well as technical issues, were identified as limitations. Further research is needed on the use of telemedicine in unscheduled care to determine how it affects patient care.
| Original language | English |
|---|---|
| Article number | e2210 |
| Journal | Emergency nurse : the journal of the RCN Accident and Emergency Nursing Association |
| Volume | 32 |
| Issue number | 5 |
| DOIs | |
| Publication status | Published - 3 Sept 2024 |
| Externally published | Yes |
Keywords
- telemedicine
- virtual consultation
- patient experience
- unscheduled care
- emergency department
- urgent care