In order to improve production efficiencies and maximise profits, organisations in Scotland have been adopting approaches such as Lean Manufacturing, Six Sigma and ISO9000:2008. Studies have been carried out comparing the benefits of these approaches (Kumar and Antony, 2008; Antony 2011; Bendell, 2006; Naslund, 2008) or reviewing attempts at integrating continuous improvement approaches (Ho, 2010). However, using performance indicators as a measure of the impact of these techniques is not well established. This paper presents preliminary results of research, based on interviews with nine Scottish manufacturing companies, to determine the impact of adopting continuous improvement approaches on key manufacturing and financial indicators.
|Publication status||Published - Sep 2011|
|Event||14th Toulon-Verona (ICQSS) Conference “Excellence in Services” - Alicante, Spain|
Duration: 1 Sep 2011 → 3 Sep 2011
|Conference||14th Toulon-Verona (ICQSS) Conference “Excellence in Services”|
|Period||1/09/11 → 3/09/11|