Engaging the vulnerable: a rapid review of public health communication aimed at migrants during the COVID-19 pandemic in Europe

Behrouz M. Nezafat Maldonado*, Jennifer Collins, Harriet J. Blundell, Lucy Singh

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

Background
The World Health Organization recommends national risk communications tools targeting migrant communities to contain the spread of COVID-19. Within Europe, migrants are often left behind in healthcare due to structural barriers driven by hostile environment measures. This study aimed to assess inclusion of migrants in COVID-19 prevention measures by evaluating if governmental risk communications are available in common migrant languages across Europe.

Methods
A rapid review was performed in June 2020 to understand the availability of government produced risk communications across Council of Europe member states, namely: COVID-19 health communications, migrant-specific guidelines and COVID-19 helplines.

Results
96% (45/47) of countries sampled had online government COVID-19 advice. 30% (15/47) issued information in their official language(s), whilst 64% (30/47) of countries delivered information in additional languages. 48% (23/47) translated information into at least one migrant language. However, information on testing or healthcare entitlements in common migrant languages was only found in 6% (3/47). Half (53%; 25/47) of the countries with COVID-19 helpline offered information in at least one alternative language.

No government produced risk communications on disease prevention targeting people in refugee camps or informal settlements.

Conclusions
There are clear gaps in the availability of translated COVID-19 risk communications across Europe, excluding migrants from the COVID-19 response. Governments must reflect on the inclusion of migrants within their COVID-19 response and seek to engage vulnerable communities. Governments should urgently partner with non-governmental organizations who already play a key role in addressing unmet health needs.
Original languageEnglish
Article number100004
Number of pages6
JournalJournal of Migration and Health
Volume1-2
Early online date13 Nov 2020
DOIs
Publication statusPublished - 17 Nov 2020
Externally publishedYes

Keywords

  • COVID-19
  • migrant
  • health communication
  • immigrant
  • refugee

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