Skip to main navigation Skip to search Skip to main content

Detecting dark patterns in shopping websites – a multi-faceted approach using Bidirectional Encoder Representations from Transformers (BERT)

  • R. Vedhapriyavadhana*
  • , Priyaanshu Bharti
  • , Senthilnathan Chidambaranathan
  • *Corresponding author for this work

    Research output: Contribution to journalArticlepeer-review

    69 Downloads (Pure)

    Abstract

    Dark patterns refer to certain elements of the user interface and user experience that are designed to deceive, manipulate, confuse, and pressure users of a particular platform or website into making decisions they wouldn't have made knowingly. Many companies have begun implementing dark patterns on their websites, employing carefully crafted language and design elements to manipulate their users. Numerous studies have examined this subject and developed a classification system for these patterns. Additionally, governments
    worldwide have taken actions to restrict the use of these practices. This proposed work seeks to establish a fundamental framework for developing a browser extension, the purpose of which is to extract text from a specific shopping website, employ Bidirectional Encoder Representations from Transformers (BERT), an open-source natural language processing model, to identify and expose dark patterns to users who may be unaware of them. This tool's development has the potential to create a more equitable environment
    and enable individuals to enhance their knowledge in this area. The proposed work explores the issues and challenges associated with detecting dark patterns, as well as the strategies employed by companies to make detection more challenging by carefully modifying the design of their websites and applications. Moreover, the proposed work aims to enhance the accuracy for the detection of dark patterns using a natural language processing (NLP) model i.e, BERT which results in accuracy 97% compared to classical models such as Random Forest and SVM having accuracy of 95.4% and 95.8% respectively. It seeks to facilitate future research and improvements to ensure the tool remains up-todate with the constantly changing tactics
    Original languageEnglish
    Article number2457961
    Number of pages33
    JournalEnterprise Information Systems
    Volume19
    Issue number5-6
    Early online date24 Feb 2025
    DOIs
    Publication statusPublished - 3 Jun 2025

    Keywords

    • dark pattern
    • natural language processing
    • multi-class text classification
    • chromium extension
    • user experience

    Fingerprint

    Dive into the research topics of 'Detecting dark patterns in shopping websites – a multi-faceted approach using Bidirectional Encoder Representations from Transformers (BERT)'. Together they form a unique fingerprint.

    Cite this