Connected government for a developing country context: an assessment of the extent of interdepartmental integration for selected government departments in Zimbabwe

Ephias Ruhode, Vesper Owei

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

1 Citation (Scopus)

Abstract

An information society begins with a connected government and ICTs are the bedrock and founding pillars of such societies. To assist public administrators think beyond traditional e-government, this study describes a concept of connected government, whose philosophy rests on the integration of back-end processes that facilitate collaboration among government agencies. This article describes a case study of five government-owned organizations in a developing country environment where even the basic egovernment services are barely available. This study was carried out to determine the extent of integration within and across government agencies, with the aim of stimulating some thinking within and among government managers and administrators, around the possibility that a connected government can indeed be established in a developing country setting. The study exposes shortcomings to inter-departmental integration not only of the organizations under investigation, but also of other similar enterprises in developing countries within the same context. The paper concludes by proposing a set of recommendations toward diffusing connected government applications for inter-organizational collaboration.
Original languageEnglish
Title of host publicationE-Agriculture and E-Government for Global Policy Development
Subtitle of host publicationImplications and Future Directions
Place of PublicationHershey, PA
PublisherIGI Publishing
Number of pages15
ISBN (Print)9781605668208
DOIs
Publication statusPublished - 2009

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