Cognitive structures of Iranian senior tourists towards domestic tourism destinations: a means-end chain approach

Fereshteh Pezeshki, Saeid Saeida Ardekani , Masood Khodadadi, Seyed Mahdi Alhosseini Almodarresi , Faride Sadat Hosseini

Research output: Contribution to journalArticlepeer-review

14 Citations (Scopus)
75 Downloads (Pure)

Abstract

This study constructed a hierarchical value map (HVM) which specified how Iranian senior tourists linked various attributes of domestic tourism destinations to definite consequences, and how such consequences helped them to satisfy their individual values. To do so, the present study, for the first time, demonstrated the cognitive structure of destination image on more abstract levels using the means-end chain (MEC) approach. Through the laddering technique and in-depth interviews with 30 Iranian senior citizens (ISTs), the hierarchical value map of the Iranian senior tourists was constructed, as a result of which seven key MECs were identified. The investigation revealed 12 attributes, 11 consequences, and five values that the Iranian senior tourists wished to achieve. Given the shortage of qualitative studies dealing with senior tourists' behaviour, the findings of this study could serve as a key basis for the segmentation of the senior tourism market and the formulation of destination positioning strategies in Iran.
Original languageEnglish
Pages (from-to)9-19
Number of pages11
JournalJournal of Hospitality and Tourism Management
Volume39
Early online date29 Jan 2019
DOIs
Publication statusPublished - 30 Jun 2019

Keywords

  • Cognitive structures
  • Destination image
  • Iran tourism
  • Laddering technique
  • Means-end chain
  • Senior tourism

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