Abstract
Employee satisfaction is considered to be a critical success factor for organizations. The concept of employee satisfaction has gained a special concern from both academicians and practitioners. This study aims to provide a framework for employee satisfaction and determine the critical factors of employee satisfaction and to measure their effects on performance. A regression analysis is conducted based on data collected from the financial institutions in Turkey. The main assumption of the study is that there is a positive direct relationship between employee satisfaction and individual performance.
| Original language | English |
|---|---|
| Pages (from-to) | 31-42 |
| Number of pages | 12 |
| Journal | International Journal of Business and Management Studies |
| Volume | 4 |
| Issue number | 1 |
| Publication status | Published - 31 Jan 2012 |
| Externally published | Yes |
Keywords
- employee satisfaction
- job satisfaction
- performance