Care provision in Scotland: experiences of services and priorities for improvement

Belinda Jane Dewar, Fiona O'May, Esther Walker

Research output: Contribution to journalArticlepeer-review


All the participants in the study described in part one of this article (Dewar et al 2003) were current service users and consequently had much to say about their experiences of the care system and services generally. Groups varied in their readiness to raise criticisms of the services. People had low expectations. The care they receive is often of the most basic kind but they express gratitude for it and show a reluctance to seek anything further. In particular, as might be expected, when people in care homes made potentially critical comments, they would either retract or temper them when we questioned them further.

Original languageEnglish
Pages (from-to)14-6
Number of pages3
JournalNursing Older People
Issue number1
Publication statusPublished - Mar 2003
Externally publishedYes


  • Aged
  • Aged, 80 and over
  • Female
  • Geriatric Assessment
  • Geriatric Nursing
  • Great Britain
  • Health Priorities
  • Health Services for the Aged
  • Humans
  • Male
  • Needs Assessment
  • Nurse's Role
  • Patient Care Planning
  • Patient Satisfaction
  • Journal Article
  • Research Support, Non-U.S. Gov't


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