An analysis of the relationship between operational risk management and knowledge management in improving small and medium enterprises (SMEs) performance in Nigeria

Linus Uche Emeanulu , Christian Harrison, Mary Fletcher

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

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    Abstract

    This study examines operational risk management (ORM) and knowledge management (KM) in developing Nigerian SMEs. Risk management has been identified as one of the main tools that can be used to attain the basic needs of an enterprise. However, risk management is difficult to implement in the SME sector. Lack of managerial, leadership skills, infrastructure, technical expertise and financial ability are factors affecting its implementation (Jayathilake, 2012). In addition, poor access to finance, high interest rate, and inability to identify business opportunities are also confirmed as factors affecting SME performance. It is argued that appropriately used knowledge management capabilities can mitigate the operational risk of SMEs. This research therefore investigates the knowledge management and operational risk management of Nigerian SMEs using semi-structured interviews. This will identify approaches and ways in which Nigerian SMEs can improve and contribute to the economic growth of the country.
    Original languageEnglish
    Title of host publicationBAM2019 Conference Proceedings
    PublisherBritish Academy of Management
    ISBN (Print)9780995641327
    Publication statusPublished - 5 Sept 2019
    Event2019 British Academy of Management Conference: Building and Sustaining High Performance Organisations During Uncertain Times - Aston University, Birmingham, United Kingdom
    Duration: 3 Sept 20195 Sept 2019
    https://www.bam.ac.uk/civicrm/event/info?id=3502

    Conference

    Conference2019 British Academy of Management Conference
    Abbreviated titleBAM 2019
    Country/TerritoryUnited Kingdom
    CityBirmingham
    Period3/09/195/09/19
    Internet address

    Keywords

    • Small and medium enterprises
    • Operational risk
    • Knowledge management
    • Risk management

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