An analysis of the relationship between operational risk management and knowledge management in improving small and medium enterprises (SMEs) performance in Nigeria

Linus Uche Emeanulu , Christian Harrison, Mary Fletcher

Research output: Chapter in Book/Report/Conference proceedingConference contribution

63 Downloads (Pure)


This study examines operational risk management (ORM) and knowledge management (KM) in developing Nigerian SMEs. Risk management has been identified as one of the main tools that can be used to attain the basic needs of an enterprise. However, risk management is difficult to implement in the SME sector. Lack of managerial, leadership skills, infrastructure, technical expertise and financial ability are factors affecting its implementation (Jayathilake, 2012). In addition, poor access to finance, high interest rate, and inability to identify business opportunities are also confirmed as factors affecting SME performance. It is argued that appropriately used knowledge management capabilities can mitigate the operational risk of SMEs. This research therefore investigates the knowledge management and operational risk management of Nigerian SMEs using semi-structured interviews. This will identify approaches and ways in which Nigerian SMEs can improve and contribute to the economic growth of the country.
Original languageEnglish
Title of host publicationBAM2019 Conference Proceedings
PublisherBritish Academy of Management
ISBN (Print)9780995641327
Publication statusPublished - 5 Sep 2019
Event2019 British Academy of Management Conference: Building and Sustaining High Performance Organisations During Uncertain Times - Aston University, Birmingham, United Kingdom
Duration: 3 Sep 20195 Sep 2019


Conference2019 British Academy of Management Conference
Abbreviated titleBAM 2019
CountryUnited Kingdom
Internet address



  • Small and medium enterprises
  • Operational risk
  • Knowledge management
  • Risk management

Cite this