Adoption and use of social media by business-to-business SMEs in Greece

Maria Zoitsa Chroni*, Pravin Balaraman

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The adoption and usage of social media (SM) as marketing tools in business-to-business (B2B) context have received little attention in the literature, especially from the standpoint of Small Medium-Sized Enterprises (SMEs). The main aim of this research is to investigate the phenomena of social media and its adoption for business-to-business engagement among SMEs. To assess this, a qualitative case study research will be conducted followed by the use of a quantitative approach and supplemented by a novel netnographic technique (Kozinets, 2010). The research will highlight the implications for marketing theory and practice and will suggest a framework to address the factors of social media adoption by B2B firms. The study has a particular focus on Business-to-Business SMEs within Greece.
Original languageEnglish
Title of host publicationBritish Academy of Management Annual Conference 2018
Subtitle of host publicationDriving Productivity in Uncertain and Challenging Times
PublisherBritish Academy of Management
Pages1-9
Number of pages9
ISBN (Electronic)9780995641310
Publication statusPublished - 4 Sept 2018
EventBritish Academy of Management Annual Conference 2018 : Driving Productivity in Uncertain and Challenging Times - Bristol Business School, University of the West of England, Bristol, United Kingdom
Duration: 4 Sept 20186 Sept 2018
https://www.bam.ac.uk/civicrm/event/info?id=3337 (Conference website)

Conference

ConferenceBritish Academy of Management Annual Conference 2018
Abbreviated titleBAM2018
Country/TerritoryUnited Kingdom
CityBristol
Period4/09/186/09/18
Internet address

Keywords

  • Adoption
  • Social Media
  • business-to-business marketing
  • small and medium-sized enterprises (SMEs)
  • Greece

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