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Administrative empathy: a new value in administrative justice
Susannah Paul
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Corresponding author for this work
School of Business and Creative Industries
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Keyphrases
Academic Context
9%
Administrative Justice
100%
Administrative Justice System
9%
Asylum
9%
Emotional Labor
9%
Emotional Load
9%
Empathy
100%
Existing System
9%
First-tier Tribunal
9%
Golden Thread
9%
Illustrative Examples
9%
Institutional Culture
18%
Lexicon
9%
Policy Context
9%
Reform Program
9%
Scotland
9%
Systemic Injustice
9%
Therapeutic Effect
9%
Tribunal
45%
Windrush
9%
Social Sciences
Courts
54%
Empathy
100%
Justice
100%
Reform Program
9%
UK
9%
Arts and Humanities
Empathy
100%
Injustice
9%
Institutional culture
18%
Literature
18%
Note-taking
9%
Reform
9%
Scotland
9%
Tribunals
54%