A multiple buyer – supply relationship in the context of digital supply chain management of SMEs

Veronica Scuotto, Francesco Caputo, Manuel Villasalero, Manlio Del Giudice

Research output: Contribution to journalArticlepeer-review

46 Citations (Scopus)
103 Downloads (Pure)

Abstract

By underlining the relevance of the use of ICTs, knowledge sharing and electronic markets for SMEs, it emerges the need for stimulating a debate on digitisation process of supply chain management (SCM). Electronic infrastructure in the service sector are reducing each kind of cost and improving multiply buyer–supplier relationships, facilitating negotiations and transactions. However, since the coordination costs are still high, the use of ICTs is limited. This phenomenon thus attracts the interests of scholars and practitioners. Although it still needs to further investigate. Especially, the optimal use of ICTs within SMEs’ SCM have not been studied yet. Therefore, by leveraging on four proxies: ICTs specialised human resources, knowledge sharing activities, buyer–supplier relationships, adoption of electronic markets this optimal was analysed via structural equation modelling based on a sample of 1254 SMEs operating in the service sector in Italy.

Original languageEnglish
Pages (from-to)1378-1388
JournalProduction Planning & Control
Volume28
Issue number16
Early online date10 Oct 2017
DOIs
Publication statusPublished - 1 Nov 2017

Keywords

  • information and technology technology
  • digitisation
  • supply chain management
  • multiply buyer-supplier relationship
  • SMEs

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