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A Model for Benchmarking Service Quality: Small hotels on the periphery
Michele Cano-Kourouklis
, S. Drummond
, A. Kourouklis
School of Health and Life Sciences
School of Computing, Engineering and Physical Sciences
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Dive into the research topics of 'A Model for Benchmarking Service Quality: Small hotels on the periphery'. Together they form a unique fingerprint.
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Keyphrases
Quality of Service
100%
Small Restaurant
100%
Hotel Sector
100%
Banking
33%
Tourism
33%
Conceptual Model
33%
Quality Tools
33%
Measuring Service Quality
33%
Small Enterprises
33%
Global Economy
33%
Quality Benchmarking
33%
Industry Best Practice
33%
Frost
33%
Service Delivery Quality
33%
Superior Performance
33%
Social Sciences
Best Practice
100%
Health Care Delivery
100%
Small Enterprises
100%
Tourism
100%
Economics, Econometrics and Finance
Industry
100%
Service Delivery
33%