A framework for implementing lean operations management in the higher education sector

Michele Cano, David Moyes, Abdessamad Kobi

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Purpose
This paper presents a framework for implementing of the technical and operational aspects of lean manufacturing within the higher education sector based on research within and outwith the sector.

Methodology
Using a grounded theory approach 34 interviews were carried out with experts and practitioners in implementing lean manufacturing within higher education, public and manufacturing sectors.

Findings
The findings show that within the technical and operational aspects is a need for good portfolio, programme and project management of implementation initiatives within the higher education sector. The findings further identify key aspects of implementation to be, project selection and integration, tool selection and integration, adoption of lean principles and, the importance of a good measurement system.

Practical implications
The developed lean operations management framework offers a practical and unique approach to implementing lean manufacturing within the higher education sector.

Originality/value
This paper presents a number of contributions to knowledge including a portfolio, programme and project management approach to implementation, lessons learned from implementation initiatives and a framework representing new theory grounded in data.
Original languageEnglish
Title of host publication19th Toulon-Verona International Conference: Excellence in Services
Subtitle of host publicationUniversity of Huleva (Spain), 5-6 September 2016
EditorsClaudio Baccarani, Jacques Martin
Place of PublicationHuelva
PublisherUniversity of Huelva
Pages95-110
Number of pages16
ISBN (Electronic)9788890432767
Publication statusPublished - 6 Sep 2017

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Keywords

  • lean manufacturing
  • lean operations management
  • higher education

Cite this

Cano, M., Moyes, D., & Kobi, A. (2017). A framework for implementing lean operations management in the higher education sector. In C. Baccarani, & J. Martin (Eds.), 19th Toulon-Verona International Conference: Excellence in Services: University of Huleva (Spain), 5-6 September 2016 (pp. 95-110). University of Huelva.