Photo of Michele Cano-Kourouklis

Michele Cano-Kourouklis

Dr

20092018
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Personal profile

Overview

Michele Cano is a quality engineer and senior lecturer in quality and project management with over 20 years’ experience within multidisciplinary environments. Her research interests include lean manufacturing, quality systems and compliance.  As founder and programme leader for the MScs in Quality and Project Management, her specialist areas of teaching include compliance and quality systems as well as lean manufacturing and lean six sigma.  Michele has delivered academic and training programmes in quality and lean manufacturing world-wide including, Hong Kong, France, Germany, Spain, Italy, Greece, Slovakia, Hungary, Romania and Russia. She is a reviewer for The TQM Journal and sits on the scientific committees for three international conferences in the field of Quality. She is currently an external examiner for The University of South Wales.

 

Michele's work with industry is in the areas of quality systems and compliance, lean manufacturing and project management and includes delivering training, consultancy and Knowledge transfer to organisations such as EME furniture, Diageo, SPX Clyde Union Pumps and KerrSmith Ltd.

Area of academic expertise - outline

Expertise in Lean Manufacturing and Continuous Improvement; Project Management including Benefits Management Realisation and Quality Management and Systems.

Lean in higher education.

Special interest in Programme and Project Management of Change projects.

Desired research direction

Linking Programme and Project Management with Continuous improvement approaches for sustainability.

Target collaborative companies

International manufactuirng companies with particular interest in Biomedical industries.

National and International Universities with interests in lean manufacturing, quality and programme and project management.

External positions

Visiting Professor, University of Angers

9 Mar 201522 Mar 2015

Fingerprint Fingerprint is based on mining the text of the person's scientific documents to create an index of weighted terms, which defines the key subjects of each individual researcher.

  • 2 Similar Profiles
education Social Sciences
manufacturing Social Sciences
experience Social Sciences
university Social Sciences
Service quality Business & Economics
Quality of service Business & Economics
student Social Sciences
Project management Business & Economics

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output 2009 2018

Can portfolio, programme and project management be effective in lean management implementation?

Cano, M., Garnett, J. & Kourouklis, A., 2018, Excellence in Services: 21st International Conference. Le CNAM, p. 113-124 12 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Project management
Lean management
Program management
Portfolio management
Methodology

Investigating the success of independent coffee shops and cafes in the UK: findings from a pilot study

Douglas, J., Douglas, A., Cano, M. & Moyes, D., 2018, Excellence in Services 21st International Conference: Conference Proceedings. Le CNAM, p. 297-310 14 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Open Access
File
Coffee
Owners
Staff
Factors
Success factors

ISO 9001: 2015 introduction of explicit risk-based thinking - benefit or limitation?

Smith, C., Kourouklis, A. & Cano, M., Jun 2018, In : Asigurarea Calitatii - Quality Assurance. XXIV, 94, p. 29-40 12 p.

Research output: Contribution to journalSpecial issue

Quality management
Quality management system
Management standards
Training management
Management process

A framework for implementing lean operations management in the higher education sector

Cano, M., Moyes, D. & Kobi, A., 6 Sep 2017, 19th Toulon-Verona International Conference: Excellence in Services: University of Huleva (Spain), 5-6 September 2016. Baccarani, C. & Martin, J. (eds.). Huelva: University of Huelva, p. 95-110 16 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Operations management
Lean manufacturing
Project management
Grounded theory
Portfolio management

Testing the 3Rs model of service quality.

Moyes, D., Scott, J. & Cano-Kourouklis, M., 1 Mar 2016, In : The TQM Journal. 28, 3, p. 455-166

Research output: Contribution to journalArticle

Loyalty
Testing
Quality of service
Word-of-mouth
Responsiveness

Activities 2007 2019

  • 10 Visiting an external academic institution

University of Portsmouth

Michele Cano-Kourouklis (Visiting researcher)
1 Jan 201931 Jan 2023

Activity: Visiting an external institutionVisiting an external academic institution

ILIS, University of Lille 2

Michele Cano-Kourouklis (Visiting lecturer)
6 Jan 201816 Jan 2018

Activity: Visiting an external institutionVisiting an external academic institution

ILIS, University of Lille 2

Michele Cano-Kourouklis (Visiting lecturer)
5 Feb 201715 Feb 2017

Activity: Visiting an external institutionVisiting an external academic institution

University of South Wales

Michele Cano-Kourouklis (Visiting lecturer)
1 Nov 201530 Nov 2019

Activity: Visiting an external institutionVisiting an external academic institution

ISTIA, University of Angers

Michele Cano-Kourouklis (Visiting lecturer)
7 Mar 201523 Mar 2015

Activity: Visiting an external institutionVisiting an external academic institution

Profiles