20092016
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Personal profile

Overview

Michele Cano is a quality engineer and senior lecturer in quality and project management with over 20 years’ experience within multidisciplinary environments. Her research interests include lean manufacturing, quality systems and compliance.  As founder and programme leader for the MScs in Quality and Project Management, her specialist areas of teaching include compliance and quality systems as well as lean manufacturing and lean six sigma.  Michele has delivered academic and training programmes in quality and lean manufacturing world-wide including, Hong Kong, France, Germany, Spain, Italy, Greece, Slovakia, Hungary, Romania and Russia. She is a reviewer for The TQM Journal and sits on the scientific committees for three international conferences in the field of Quality. She is currently an external examiner for The University of South Wales.

 

Michele's work with industry is in the areas of quality systems and compliance, lean manufacturing and project management and includes delivering training, consultancy and Knowledge transfer to organisations such as EME furniture, Diageo, SPX Clyde Union Pumps and KerrSmith Ltd.

Area of academic expertise - outline

Expertise in Lean Manufacturing and Continuous Improvement; Project Management including Benefits Management Realisation and Quality Management and Systems.

Lean in higher education.

Special interest in Programme and Project Management of Change projects.

Desired research direction

Linking Programme and Project Management with Continuous improvement approaches for sustainability.

Target collaborative companies

International manufactuirng companies with particular interest in Biomedical industries.

National and International Universities with interests in lean manufacturing, quality and programme and project management.

External positions

Visiting Professor, University of Angers

9 Mar 201522 Mar 2015

Fingerprint Fingerprint is based on mining the text of the person's scientific documents to create an index of weighted terms, which defines the key subjects of each individual researcher.

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education Social Sciences
manufacturing Social Sciences
experience Social Sciences
university Social Sciences
student Social Sciences
interview Social Sciences
Service quality Business & Economics
Values Social Sciences

Research Output 2009 2016

Testing the 3Rs model of service quality.

Moyes, D., Scott, J. & Cano-Kourouklis, M. 1 Mar 2016 In : The TQM Journal. 28, 3, p. 455-166

Research output: Contribution to journalArticle

Loyalty
Quality of service
Testing
Word-of-mouth
Responsiveness

Implementing a Greener Hydraulic Fracturing in Scotland

Cano-Kourouklis, M., Matthew, A. & Quinn, B. 2015

Research output: Contribution to conferencePaper

Open Access
gas
fluid
health impact
environmental impact
drilling

Lean manufacturing: can it be applied successfully within the higher education sector?

Cano, M. & O'Neill, E. 2014 p. 11-17 7 p.

Research output: Contribution to conferencePaper

manufacturing
education
best practice
research project
planning

Lean Second Time Around: Lessons learned for Higher Education

Cano-Kourouklis, M., O'Reilly, E. & Kourouklis, A. 2014

Research output: Contribution to conferencePaper

Open Access
education
Values
longitudinal study
leadership
university
Open Access
Service firms
Service quality
Owners
Scotland
Critical incident technique

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